FREQUENTLY ASKED QUESTIONS
Q. Do you offer free quotes?
A. Yes. We provide free quotes and second opinions.
Q. Do you service all brands of heating and cooling equipment?
A. Yes, we service all brands.
Q. Do you offer maintenance agreement contracts?
A. Yes, through our warranty service plan. In fact we recommend maintenance contracts and the majority of our customers have them.
Q. Do you guarantee your work?
A. Yes, all our work is guaranteed.
Q. Are your employees EPA certified?
A. Yes, our employees are all EPA certified in the proper handling of freon to help protect the environment.
Q. Do your furnaces and air conditioners carry the Energy Star rating, which identifies them as fuel efficient applicances?
A. We offer Energy Star Rated heating and cooling equipment.
Q. Can I pay with a credit card?
A. Yes, we accept Master Card, Visa, or Discover.
Q. Can I count on service after the sale?
A. Yes, we have been in business for 29 years and have a very skilled team of technicians to service our customers after the sale.
Q. What advantage does having a Warranty Service Plan offer me as a
customer?
A. As a contract customer you will be given priority treatment on all repair calls. If your service request is made by noon then you will receive service the same day. In addition, we take care of routine maintenenace items on your equipment to insure it is ready for the heating or cooling season.